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Personalised paper craft, framed with care

Lexarity

FAQs

Answers to common questions about ordering, customisation, and delivery.

**How long does a custom frame take?** Personalised pieces move into production after proof approval. Allow additional craft time beyond ready-made dispatch windows. **Can I see a proof before production?** Yes. Custom and corporate orders include a proof review step before we cut and assemble your piece. **How are orders packed?** Every order is packed with protective materials for safe transit. See our shipping page for delivery timelines. **What if something arrives damaged?** Contact us within the return window and our team will guide you through replacement or resolution.